BK Plus can confirm that Rest House Limited trading as The Castle Hotel in Tamworth, a well-known wedding and events venue, has entered Creditors’ Voluntary Liquidation.  Richard Tonks and Kim Richards of BK Plus have been appointed as Joint Liquidators, pending ratification from the creditors.

Kim Richards said:  “We understand that this news may be distressing for those with upcoming weddings or events at the venue.  From our initial findings, it is clear that the business has been in decline for a while and the Company had received a winding-up petition from HM Revenue and Customs.  In the circumstances, there are no alternatives but to arrange for the immediate cessation of the business.

In this initial period, our legal duties are limited to protecting and preserving the Company’s assets, whilst arranging for formal notices to be issued to creditors.

Once further information has been gathered and our appointment ratified, we will be able to provide further detail in relation to the overall financial position of the Company, along with comments on the prospects for creditors.

Please can anyone who is financially affected by this process email us at castlehotel@bkplus.co.uk, providing their contact details and nature of their claim.  Unfortunately, it will not be possible for us to correspond with everyone affected at this time, whilst our appointment is in its infancy.  Once further information comes to light, we will provide further updates to those affected

In an effort to assist those who may be affected, we have also added a frequently asked questions below.

It will not be possible to add any further comment until such time as our appointment as liquidators is ratified by creditors.

Steps to Take if You Have a Booking at The Castle Hotel

1. Register as a Creditor

If you have paid deposits or balances for an event at The Castle Hotel, please register your claim with us. Please email castlehotel@bkplus.co.uk with:

• Your full name
• Details of your event (date, type of event, number of guests, etc.)
• Proof of payment (receipts, bank statements, invoices, or any relevant documentation)

It will not be possible to respond to all claimants but all claims received will be logged and further updates provided in due course.

2. Check Your Payment Method

• If you paid by credit card, contact your card provider to check if you can initiate a chargeback or refund.
• If you paid by debit card, speak with your bank to see if a Chargeback or refund is available.
• If you paid by any other method, please confirm the details in your claim.

3. Contact Your Wedding Insurance Provider

• If you have wedding or event insurance, notify your provider immediately and begin a claim.

For the avoidance of doubt, there is no prospect of weddings or events taking place at the venue in the short or medium term.

Key points

• No phone contact is available: The venue is no longer operational, and there is no one available to take calls. All claims must be handled via castlehotel@bkplus.co.uk.
• Act quickly: Contact your bank, insurance provider, and alternative venues as soon as possible to explore your options.
• If you are financially affected by the liquidation process, please email castlehotel@bkplus.co.uk
• We appreciate your patience during this time and will provide updates as the process progresses.